OUR EXPERTISE
IMPROVING THE LIVES OF AMERICANS THROUGH TRANSFORMED GOVERNMENT SERVICES
PRODUCTS & SERVICES
DCI provides advice and consulting services to federal agencies and companies on transforming services to meet the needs of their customers.
The CX Tipping Point™ Podcast was launched to increase the awareness of how the business discipline of customer experience can improve the delivery of government services.
Find the latest news, technology, research and events from the U.S. and around the world about all things Customer Experience. Learn from the successes of governments worldwide.
DCI will create high-quality, well-executed meetings and conferences that provide a great experience for all attendees. DCI specializes in customized, one-of-a-kind events to deliver the results you desire.
WHAT ARE THE BENEFITS OF
IMPROVING GOVERNMENT SERVICES?
Improving and simplifying the lives of citizens
Increasing voluntary compliance with Government rules & requirements
Improving efficiency of government
Increasing trust in government
Improving employee engagement
Increasing trust in the agency's mission
HOW CAN WE HELP YOU?
Expertise in Government Customer Experience (GovCX)
Deep understanding of how the Government operates (hack the bureaucracy of Government)
A network of CX, IT and Digital Services officials Government-wide
Government and industry roundtables of pertinent CX challenges and issues
Understanding of the discipline of CX
CONTACT
We can't wait to hear from you!
For any inquiries or questions please email info@dorrisconsulting.com or fill out the following form.