BENEFITS OF WORKING WITH DCI:
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EXPERTISE IN GOVERNMENT CUSTOMER EXPERIENCE (CX)
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A NETWORK OF CX, IT, AND DIGITAL SERVICES OFFICIALS GOVERNMENT-WIDE
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DEEP UNDERSTANDING OF HOW THE GOVERNMENT OPERATES (HACK THE BUREAUCRACY OF GOVERNMENT)
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UNDERSTANDING OF THE DISCIPLINE OF CX
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GOVERNMENT AND INDUSTRY ROUNDTABLES ON PERTINENT CX CHALLENGES AND ISSUES
CONTACT
CENTER
COMPANIES
DIGITAL SERVICES COMPANIES

BENEFITS OF IMPROVING GOVERNMENT SERVICES:
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IMPROVING EFFICIENCY OF GOVERNMENT
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·IMPROVING AND SIMPLIFYING THE LIVES OF CITIZENS
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IMPROVING EMPLOYEE ENGAGEMENT
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INCREASING VOLUNTARY COMPLIANCE WITH GOVERNMENT RULES & REQUIREMENTS
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INCREASING TRUST IN GOVERNMENT
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INCREASING TRUST IN THE AGENCY'S MISSION





