BENEFITS OF WORKING WITH DCI:

• EXPERTISE IN GOVERNMENT CUSTOMER EXPERIENCE (CX)

• A NETWORK OF CX, IT, AND DIGITAL SERVICES OFFICIALS GOVERNMENT-WIDE

• DEEP UNDERSTANDING OF HOW THE GOVERNMENT OPERATES (HACK THE BUREAUCRACY OF GOVERNMENT)

• UNDERSTANDING OF THE DISCIPLINE OF CX

• GOVERNMENT AND INDUSTRY ROUNDTABLES ON PERTINENT CX CHALLENGES AND ISSUES

CONTACT

CENTER

COMPANIES

DIGITAL SERVICES COMPANIES

DCI PRODUCTS & SERVICES:

STRATEGIC MANAGEMENT CONSULTING

EVENT PLANNING

CUSTOMER EXPERIENCE NEWSLETTER

SERVICE TO THE CITIZEN AWARDS PROGRAM

BENEFITS OF IMPROVING GOVERNMENT SERVICES:

• IMPROVING EFFICIENCY OF GOVERNMENT

• ·IMPROVING AND SIMPLIFYING THE LIVES OF CITIZENS

• IMPROVING EMPLOYEE ENGAGEMENT

• INCREASING VOLUNTARY COMPLIANCE WITH GOVERNMENT RULES & REQUIREMENTS

• INCREASING TRUST IN GOVERNMENT

• INCREASING TRUST IN THE AGENCY'S MISSION