ROUNDTABLE EVENTS

Thank you for your interest in participating in DCI Roundtables! 

Welcome to the newly created GovCX Roundtables. These roundtables are intended to be open, interactive discussions among customer experience, IT, program and digital services professionals who are passionate about improving government’s services to employees and customers. These are intended to be agile, adding new topics and roundtables as the conversations take place.  

If you are interested in sponsoring a Citizen Services Roundtable in 2021, please contact Martha Dorris or Alex Yerkes for more information!

 

TESTIMONIALS

“THANK YOU SO MUCH FOR INVITING US TO YOUR ROUND TABLES AND, ESPECIALLY, FOR HELPING ARRANGE OUR VISIT TO AMAZON.  WE LEARNED SO MUCH WHILE WORKING ON THIS PROJECT AND FEEL VERY GRATEFUL TO YOU FOR SHARING YOUR EXPERTISE.  WE FINALLY PUBLISHED OUR EVALUATION OF USPS CUSTOMER CARE CENTERS TODAY.  CHECK THEM OUT HERE. "

CHRISTINE LYONS / RISK ANALYSIS RESEARCH CENTER / U.S. POSTAL SERVICE

“THANK YOU MARTHA.  IT WAS A GREAT EVENT AND THANKS FOR YOUR SUPPOR AS WE GROW OUR BUSINESS."

ADAM SLAGOWSKI/ PRESIDENT OF MISSIONSIDE

“THIS FIRST SERIES OF ROUNDTABLES PROVIDED AN EXCELLENT OPPORTUNITY FOR INDUSTRY AND GOVERNMENT TO COME TOGETHER TO DISCUSS IMPORTANT TOPICS AROUND MODERNIZATION OF CONTACT CENTERS.  IT WAS GREAT TO BE A PART OF THEM.  LOOK FORWARD TO 2019."

MARYANN MONROE/ DIRECTOR OF CUSTOMER EXPERIENCE/ HIGHPOINT GLOBAL

More information coming soon.