Welcome

Martha Dorris, Dorris Consulting International

National Anthem

Opening Remarks

Emily Murphy, Administrator, GSA

Lunch

Introductions and Presentation of Awards

2018 Service to the Citizen Awards Recipients

Government Customer Experience Trailblazers

Industry Executive of the Year

Government Executive of the Year

Lifetime Achievement Award

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Closing Remarks:
Max Stier, President & CEO, Partnership for Public Service